Think you’ve mastered Zoom? Not so fast! 👀 Hidden features can make your sessions smoother, more inclusive, and stress-free.

This week, I’m sharing 3 must-know Zoom hacks to enhance interaction, improve accessibility, and streamline your workflow! 🚀

1. Chat Formatting – Messages That Stand Out!

Ever sent an important message in Zoom chat, only to have it lost in a flood of replies? Zoom allows text formatting so your messages are clear, structured, and easy to read.

Why Use Chat Formatting? 👀

Highlight key messages: Make important instructions stand out. Improve readability: Well-structured messages are easier to follow. Encourage participation:​ Clear messages encourage interaction. Reduce repeated questions:​ Less confusion = fewer clarifications. By formatting your messages, you ensure everyone stays on the same page!

Where to Find the Formatting Options?

To access text formatting in Zoom chat, click the 'T' icon at the bottom left of the chat window. This opens the formatting menu and expands the chat window for better readability.

Multi-line Editing: In this mode, pressing Enter does not send your message immediately.

To send: Use CTRL + Enter (Win) or CMD + Enter (Mac), or click the Send button.

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💡 Tip: Combine different formatting styles to make key messages stand out!

Example:

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💡 Tip: Quick Formatting Shortcuts!

⚡ CTRL / CMD + B → Bold text​
⚡ CTRL / CMD + I → Italic text​
⚡ CTRL / CMD + U → Underlined text

Use these shortcuts to format messages on the fly.

2. Set Up a Permanent Zoom Room

Tired of setting up Zoom meetings every single time?

A permanent Zoom room lets you create a single, reusable meeting link that you can share once and use indefinitely.

No more scheduling headaches - just a stable, always-available meeting space.

Best Use Cases for a Permanent Zoom Room

🔹 Coaching Sessions – Ongoing client or student meetings.

🔹 Community Drop-ins – Recurring networking, Q&A, or discussions.

🔹 Coworking Sessions – Focused work sessions with your team.

🔧 How to Set Up a Permanent Zoom Room

💡 Tip

Create multiple permanent Zoom Meetings for different use cases, keeping them separate and organized.

Unlike using your personal meeting room, this setup gives you full control - delete, change settings, or revoke access anytime.

3. Use Closed Captions in Zoom

Accessibility is more important than ever. Zoom’s closed captioning feature helps make meetings, webinars, and virtual events more inclusive by providing real-time captions for participants.

How to Enable Closed Captions in Zoom

1️⃣ Sign in to your Zoom web portal.

2️⃣ Go to Settings > Meeting > In Meeting (Advanced).

3️⃣ Enable Closed Captioning and optionally allow live transcription.

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During a Meeting:

✔ Click the CC (Closed Captions) button on the Zoom toolbar.

✔ Select Enable Auto-Transcription for real-time captions.

Translation and Multi-Language Support

✔ Live Transcription – English captions available for free accounts.

✔ Live Translation – Included in select paid plans.

Host vs. Participant Capabilities

Zoom Captioning: What’s Available?

🔹 Free Accounts – Auto-generated English captions only.

🔹 Pro Accounts – Live transcription, no advanced translation.

🔹 Business, Enterprise, Education – AI-powered live translations.

🔹 Webinar & Large Meetings – Captioning available, may need setup.

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💡Tip: If you run international meetings, consider Zoom’s Live Translation feature to provide real-time multilingual captions.

🤡 Enough Said

🗓️ Upcoming Events

LinkedIn Live Conversation with Roberto Ferraro The opposite of funny is not serious. The opposite of funny is boring! That’s why Roberto and I are having a conversation about humor and interactivity in virtual communication, leadership, and training – and we’re inviting you to join us live! Sign Up & Get Notified for the Live!

Miro Shape Shifters Making seriously cool sh*t with shapes in Miro. Join Lucie Agolini and me for a fun, hands-on session where you’ll discover the wild, wonderful, and totally un-dull world of native shapes – and how they can transform your visual board designs without ever leaving Miro. Only a few more seats left! 😱

Virtual Experience Masterclass

Want to run engaging, professional virtual sessions? The next cohort of my Virtual Experience Masterclass starts on March 10, and spots are now open! ​ This small-groups, hands-on training is designed for facilitators, trainers, and coaches who want to level up their virtual presence and master interactive online experiences. ​ 🎯 Focus Areas – What You’ll Learn ✔ Crisp Video – Use OBS Studio for high-quality visuals. ✔ Faster Workflow – Optimize shortcuts for efficiency. ✔ Engaging Sessions – Deliver smooth, interactive experiences. ✔ Better Zoom Setup – Improve video, audio & settings. ✔ Smart Equipment – Optimize camera, sound & lighting. ✔ Pro-Level Techniques – Elevate your virtual experience. ​ 🎓 What You Get 📅 5 Days | 2 Hours/Day​ ✔ Structured, focused learning in bite-sized sessions 👥 Small Group (Max 4)​ ✔ Personalized coaching & direct feedback 📼 Session Recordings​ ✔ Revisit lessons anytime & reinforce learning 📜 Certificate of Completion​ ✔ Showcase your new skills with an official certificate 🎁 BONUS: 3-Month Expert Support​ ✔ Get exclusive guidance even after the course Save Your Spot! 📌 Got questions? Just reply to this email!

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